Sectors — Ambient Agent | Built for Regulated Environments

AA·SO·INFRA·001

Regulated Infrastructure

For organisations holding licences from Ofgem, Ofwat or Ofcom, and those serving them: gas networks, electricity distribution and transmission, water and wastewater, telecoms. All three regulators have now published AI-specific material, and none of it creates binding AI obligations. Ofgem issued voluntary AI guidance on 20 May 2025, Ofwat published its AI adoption plan in June 2026, and Ofcom published its strategic approach to AI for 2026/27 on 4 June 2026. AI use is therefore governed through existing licence conditions and data obligations, on top of the baseline UK AI Framework, EU AI Act and NIST AI RMF alignment built into the core toolkit.

Ofgem AI guidance (2025)Ofwat AI adoption plan (2026)Ofcom AI approach 2026/27Licence conditionsUK AI FrameworkNIST AI RMF

AI GOVERNANCE LEAD · LEGAL / REGULATORY AFFAIRS · IT SECURITY · EXECUTIVE COMMITTEE

AA·SO·PUB·001

Public Sector

For central government departments, arm's-length bodies and local authorities. The public sector carries an obligation the private sector does not: proactive transparency to citizens. Algorithmic transparency recording has been mandatory across central government since the phased rollout began in March 2024, covering ministerial and non-ministerial departments and arm's-length bodies that provide public-facing services. It is recommended rather than mandated in local government. Equality duties under section 149 of the Equality Act 2010 and data protection scrutiny of automated decision-making apply throughout.

ATRS (mandatory: central government)PSED s.149ICO DPIA / ADMGDS Technology CodeUK AI Framework

AI GOVERNANCE LEAD · SRO · DPO · DIGITAL / TECHNOLOGY DIRECTOR

AA·SO·FS·001

Financial Services

For UK and EU-facing banks, insurers, asset managers, payments and consumer-credit providers. The regulators have been explicit: AI is governed through existing frameworks, not a new AI statute. The Senior Managers and Certification Regime was reformed in April 2026 (FCA PS26/6 and PRA PS12/26) and the scope of the Consumer Duty is under consultation until 18 September 2026 (FCA CP26/23). The direction has not changed. The burden of proof sits with the firm, and a named senior manager is accountable for AI outcomes.

FCA SM&CR (reformed 2026)Consumer DutyPRA SS1/23EU AI Act Annex IIIUS SR 11-7

AI GOVERNANCE LEAD · CRO · MODEL RISK · COMPLIANCE · SMF HOLDERS

AA·SO·HSC·001

Housing and Social Care

For registered providers of social housing, housing associations and adult social care providers. Regulation here turned proactive in 2024 and the compliance clock is running: the four consumer standards have been in force since 1 April 2024, the Housing Ombudsman's Complaint Handling Code became statutory on the same date, and Awaab's Law is being commenced in phases under section 42 of the Social Housing (Regulation) Act 2023, with Phase 2 adding seven further hazard categories from 30 November 2026. Neither the Regulator of Social Housing nor the Housing Ombudsman has published guidance on AI, so AI use is governed through data protection law, the consumer standards and board accountability. The Care Quality Commission set out its role and expectations for AI in health and social care on 21 May 2026.

RSH consumer standards (1 Apr 2024)Housing Ombudsman Code (statutory)Awaab's Law Phase 2 (30 Nov 2026)CQCICO DPIA / ADMUK AI Framework

AI GOVERNANCE LEAD · DIRECTOR OF DIGITAL · DPO · HEAD OF COMPLIANCE · EXECUTIVE TEAM

Built for regulated environments.

Same core. Configured edge.

Regulated Infrastructure

Public Sector

Financial Services

Housing and Social Care

Four regulator sets. One system.

Start with your regulatory context.